I got banned a few days ago because "wallhacking" (i truly did nothing), so I opened the ban list, looked for my guid and tried to appeal it. I followed the link to evenbalance, copy-pasted the text in the issue box and filled all the fields, but I'm getting not answer from them, neither e-mail notifications, nothing. So, I don't know what I'm supposed to do right now.
I'll appreciate any help since I want to play the game I've purchased for years ago, and this is the first time I have this issue. Thanks.