Posts by Splitscr33n

    We do not find this violation to be triggered in error, and it will not be removed.

    The supplied GUID has been associated with hacking or interfering with the normal operation of our PunkBuster software and has therefore been compromised resulting in a global ban from PunkBuster enabled game servers. We have no way of knowing who was actually playing with this GUID at the time the violation was triggered. We also have no way to know if the violation was triggered on your specific computer. Our system does not collect personal information and furthermore we have no way to attach a cheat/hack violation to a specific person. This ban will not be lifted as then the person who did trigger the violation would again be able to join PunkBuster Servers using this GUID.

    To be clear: we are not saying that you cheated as we have no way to know who triggered the violation. If it is certain that no one playing on your computer ever had a cheat/hack violation triggered by PunkBuster, then your GUID (cdkey and/or game account password) has been stolen by or leaked to someone who has used it on a different computer to trigger the violation. We do not have the means to help you find out who is responsible for compromising your GUID.

    I still got banned for cheating even thou i never did ! Very upsetting. I will not recommend another game ever and I suggest everyone should do the same! This is obviously an inside job

    Good day

    Can you kindly uplift my ban from battlefield 4? :(

    This is a response from EA

    "...I realize that being banned by punkbuster can be very upsetting, that's something we would never want you to experience.
    However, not to worry as we are here to get this sorted out for you.



    Good day

    I would like to uplift a ban from battlefield. My account was compromised.

    Can you please explain the procedure to uplift the ban as soon as possible?

    I have already spoken to an EA advisor about this.